This station and Club Half Online want you to dine for less, stay for less, and save more when you purchase gift certificates through this site. You’ll find half price offers from area restaurants, attractions, and other great businesses. These offers can only be purchased on this site.

Facts

	Purchases made through Club Half Online are secure. Club Half Online securely processes your order using 128 bit encryption from Authorize.Net.
	All gift certificates sold on this site will list all restrictions including the expiration date when you click the “Learn More” or “Purchase” buttons.
	As stated below the “buy now” button, all sales are final. No exchanges, returns or refunds.
	In addition to your purchase, Club Half Online charges a small shipping and handling fee of $3.99 per order.
	Neither Club Half Online nor this station, are responsible for closed establishments.

Questions

Q: How do I know I am using a secure website?

A: SSL, an e-commerce standard form of security providing the best protection of your private information. Look for the SiteSafe Security Seal at the bottom of our purchase page. Click on the Site Safe Seal to get more information about our certificate.

Q: What forms of payment are accepted?

A: We currently accept Mastercard, Visa, Discover, and American Express.

Q: What information is collected by this website?

A: As stated in our privacy policy, we collect information necessary to process and ship your order. We will not sell, share, or rent this information to 3rd party companies.

Q: How do I know that the information I provide during my transaction is secure?

A: Club Half Online understands that importance of keeping your information secure. When it comes to protecting our customers’ personal and financial information, we chose the industry leader in online credit card processing; Authorize.net. This allows you to make purchases from Club Half Online websites knowing that your sensitive information is protected with the latest encryption software. The Club Half Online SSL certificate is additionally back by a $1 million dollar Network Solutions guarantee.

Q: What if notice an error?

A: If you entered something wrong, like your address, zip code or credit card order your will receive an error notice on the screen asking you to correct the data. If you notice a billing error please contact us immediately and we will work with you to correct the error and confirm your information.

Q: When will I be able to use my certificate?

A: Because each certificate is custom printed and lists all of the restrictions for the offer you purchased, you will not be able to use your certificate until you receive it in the mail.

Q: When will I receive my certificate?

A: Certificates are mailed using the US Post Office. Please allow 7-10 days to receive your order. If it has been longer than 21 days please call 877-635-4253 or e-mail support@clubhalfonline.com. For more information visit the US Post Office website.

Q: Are there other shipping options available so I can receive my certificate?

A: No, at this time we do not have other shipping options.

Q. What is the relationship between Club Half Online and this station?

A. Club Half Online partners with this station to securely process, print and ship all orders. Any questions about a purchase you have made need to be directed to Club Half Online support staff (contact us).

Q. What if I didn’t receive an order confirmation?

A. Order confirmations are automatically generated and sent to the e-mail address that you supplied during checkout. Every completed and approved transaction will receive an order confirmation. If you don’t see an order confirmation e-mail it is either in your junk folder, you mis-typed your e-mail address, or you didn’t complete the transaction.

Q. What if I want to purchase multiple offers or order multiple quanties of the same offer?

A. At this time you need to purchase each offer separately. Some offers allow you to purchase multiple quantities. The quantities can vary by offer. Processing fees are the same for each offer ordered.

Q. Can I phone in my order?

A. Currently orders can only be placed online.

Q. Why is there a 5 Minute time limit to complete my order?

A. Once you click the 'buy' button you will be give 5 minutes to complete our order and you are guaranteed to receive your discount offer if you complete the transaction within 5 minutes. Because supplies are limited and demand for offers is high, buyers are only given 5 minutes to complete the three step order process.

Q. What happens if I don’t complete my order within the 5 minute window?

A. Your order is canceled and you will be re-directed to the home page of the site. Your credit card was not charged and your order was not processed. If there are still certificates remaining you can attempt to complete your order again.

Do you have additional questions? Please e-mail support@clubhalfonline.com and we will respond to your specific question within 48 hours.